Summary
- Introduction To Client Management (in 3 parts)
- Developing Client Relationships
- Choosing The Right Kind Of Clients
- Getting To Know The Gatekeepers
- Understanding How To Win Work
- Maintaining Client Relationships
- How are you working?
- How are you communicating?
- Managing expectations
- Ending Client Relationships
Follow up
- In your journal or in the forum post below, let us know what else you’d like to know in the client relationship management lesson of the course.
Lesson Topics